In a service business, sometimes you have to identify who your client should really be. I used to say in the web design world that I would rather have one client at $40,000 then try and manage eight different projects with eight different clients for $5,000 a piece. It’s a whole lot less work for me, less people to deal with and more of my time can be dedicated to making the one client happy. It also seems to be easier to deal with someone with a realistic budget because the clients you try to service as a “favor” tend to be the pickiest. Typically, because the project could be a large financial commitment in their eyes – even at $5,000 – the smaller clients want to make sure every penny is spent wisely, and the project can easily become micromanaged. Needless to say, there are multiple benefits when servicing the larger clients.
However, with larger clients come larger responsibilities.
on Wednesday, May 26. 2010 15:56
on Tuesday, November 25. 2008 00:25
Facebook really just needs to do the ad network thing and get it over with. It's 100% obviously what Facebook connect is about. If cookies worked between sites, they would have done the ad network thing a long time ago, but what they're doing is this: getting people to log in on other sites via facebook connect, and then eventually they'll use cookies to offer behavioral advertising on ALL the pages of those sites, even though facebook connect pages might only take up 2% of the site.

on Sunday, July 20. 2008 08:23
Too often when digesting Social Media blogs, I read the same crap about how to take advantage of basic Social Media tools and methods to promote yourself or company. It's all the same crap about setting up a "listening post" by populating your google reader with tons of blog feeds about social media or using Twitter search tools like Summize or blog search tools like Technorai or just a good "advanced" and narrowed Google search to find where people are either talking about your brand or your niche. The idea is you find these blog articles or twitter conversations or whatever and go comment on them and attempt to interact with people, without hardselling them. That's pretty much the exact lesson that is reguritated in all these Web 2.0 blog articles. And they don't even say it as specifically as I do--they just abstractly say: "Setup a listening post and use X tools" and then some fluffy "everybody loves everyone" crap that connotes genuinely interacting with people you come across in blog comment walls, rather than hardselling them by saying, "come by this from X URL." At the end of the day, what they really mean is just go around blabbering around to important people, i.e. tastemakers, and eventually bring up what you want to sell to them as if that wasn't your intention in the beginning. My thoughts are: Yes this works, but only for small extremely targeted brands like mine, FaceySpacey, where I only need a few clients to make my nut...So I want to share with you a comment I left to one of the top "Social Media Gurus." Expand the whole article to see it -->
on Monday, April 28. 2008 17:58
Need I say more? A picture is worth a thousand words. These are some of the most clever viral marketing and word of mouth marketing campaigns I could quickly find on the internet during a warm Monday morning. Enjoy!

on Tuesday, April 15. 2008 23:40
The Ten Steps I Take When Writing a Company or Product Tagline.
The right process is always to keep your main objectives in mind. “It’s not to be clever for wit’s sake, but to imbed a lasting sales message into your prospect minds.” Be clear, not clever. A snappy tagline tied to your firm’s Unique Selling Proposition (USP) can answer the prospect’s question “Why you, not your competition?” before they even ask it. Slogans like DeBeer’s “Diamonds are forever”, Quizno’s “Mmm, Mmm Good.” and Maxwell House’s “Good to the last drop” can make it easy-peezy for consumers to justify a decision.
on Friday, April 4. 2008 11:52
Hiring a mechanic to rebuild your engine, paint your car, and post it to Ebay motors is only bound to have implications. The web design and marketing business is tight nit. We don't compete as much as you think. My firm provides fully disclosed outsourcing services to many of the other firms in my area, and vice versa. That's how we are all able to offer such a large pallet. Regardless, if I don't excel at something I won't submit it as part of my service offering. You need to determine what these firms are capable of before hiring them.
on Saturday, January 26. 2008 07:13
